Last updated: September 2026
Alaska Silk Pie Co. respects your privacy and is committed to protecting the personal information you share with us when visiting our website, placing an order, creating an account, or contacting us.
Information We Collect
When you use our website, we may collect information such as:
- Your name
- Email address
- Billing and shipping address
- Phone number
- Order details and purchase history
- Account information, if you create an account
- Information you provide through our contact forms
- Technical information such as IP address, browser type, device information, and website activity
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Arrange shipment and delivery
- Communicate with you about your order
- Respond to questions or customer service requests
- Manage customer accounts
- Prevent fraud and maintain website security
- Improve our website, products, and customer experience
- Comply with legal, accounting, and regulatory requirements
Payments
Payments made through our website are processed by third-party payment providers.
Alaska Silk Pie Co. does not directly store complete credit or debit card numbers on our website. Payment information is handled securely by the payment provider used during checkout.
Shipping
When necessary to fulfill your order, we may share relevant information such as your name, shipping address, phone number, and order details with shipping and delivery providers, including FedEx.
This information is shared only as necessary to process and deliver your order.
Contact Forms
If you contact us through our website, we may collect your name, email address, subject, message, and any other information you voluntarily provide.
We use this information only to respond to your inquiry and provide customer service.
Customer Accounts
If you create an account on our website, we may store the information you provide in your customer profile.
You may access or update certain account information by logging into your account.
Cookies
Our website may use cookies and similar technologies to operate essential store functions, remember shopping cart contents, maintain login sessions, improve website performance, and better understand how visitors use the website.
Some cookies are necessary for the operation of the online store.
WooCommerce
Our online store is powered by WooCommerce.
WooCommerce may process information necessary for shopping cart functionality, checkout, customer accounts, order processing, and other e-commerce features.
Third-Party Services
We may use trusted third-party services to operate our website and fulfill customer orders, including services related to:
- Website hosting
- Payment processing
- Shipping and delivery
- Email communication
- Website security
- Analytics and website performance
These providers may receive only the information necessary to perform their services.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary to fulfill orders, provide customer service, maintain business and accounting records, comply with legal requirements, and resolve disputes.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to request access, correction, or deletion of information we maintain about you.
Some information may need to be retained for legal, accounting, fraud prevention, or administrative purposes.
Data Security
We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or misuse.
However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Children’s Privacy
Our website is not intended to knowingly collect personal information from children under the age of 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or legal requirements.
Any updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Alaska Silk Pie Co.
Email: alaskasilkpie@gmail.com